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[Important] Notice regarding credit card payment problems

Emily Kanou OFFICIAL FAN CLUB [EMIRI CLUB]

2020/10/23 14:14

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Since the beginning of October, a payment error has occurred with some users' credit cards, and the membership has been automatically canceled.


This is not a Bitfan issue, but since the hacking of the docomo account that occurred last month , brute force attacks for fraudulent use have occurred frequently.
It is because the security at the credit card company automatically misrecognized it as a similar pattern.


Once a payment error occurs, there is a high possibility that an error will occur again if you try to re-register with the same card, so to register again

① Please use a different credit card
(2) If you use the same card, contact the card company and let them know that the payment error is not fraudulent.

Re-registration is possible with either of the above two patterns.



We apologize for the inconvenience, but if you would like to re-register, we would appreciate it if you could check the above points and complete the procedure again.


We sincerely apologize for the inconvenience.
Thank you for your cooperation.

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